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    Frequently Asked Questions faqs  
    You asked - we answered!
How long are your parties?
Do you allow other guests in during parties?
How early can I arrive for my reserved party?
What happens if we need more time?
Is outside food allowed?
Can I bring my own cake?
Can I bring ice cream?
Can I bring drinks?
Do you have a party room?
How do I make final payment?
How do I order pizza?
Can I have more than 15 children?
At what age is a child "counted" towards the 15 kids allowed ?
My child has allergies - what is the pizza made of?
What if it snows ?
Can I get a refund ?
What is your cancellation policy ?
What if I need more time in the party room?
What if additional adults come ?
Can adults play too?
Are adults able to stay with their children during the party ?
Can I bring my own decorations ?
How much does a party cost?
What is in the goody bags ?
How do I get invitations?
What items can I bring to a party ?
What items and I NOT allowed to bring to a party?
What if I have more than one child celebrating a birthday ?
Do I need to bring anything with me?
Is my child included in the base party count of 15 kids?
When I call to confirm a headcount is that what I will be billed for?
There will be siblings of the party guests attending. Do I have to count them ?
Can children over 7 attend?
When do I have to give a final count for attendance?
What important things must I tell my guests before they arrive?
Should I tip our party hostess?
 
    How long are your parties?
Party slots are for 2 HOURS on weekends and can be either 90 minutes or 2 hours on weekdays (depending on the party package you purchase) and they MUST END ON TIME. At the end of the party, guests are asked to leave in a timely manner so that we can prepare for the next party coming in or clean up for the end of their shift. In order to keep our private parties "private" we ask for your cooperation in adhering to your reserved schedule. Failure to do so, may result in an additional $50 charge at our discretion.  Bobo's will facilitate the timing so we ask that you take our queue when its time to wrap things up. We appreciate your cooperation.

Do you allow other guests in during parties?
Bobo’s parties are unique in that you get the entire space to yourselves. We only host one party at a time with a short buffer zone in between to allow our staff to clean up and prepare for the next party.

How early can I arrive for my reserved party?
We allow you and your immediate family to arrive NO EARLIER THAN 15 MINUTES before the start of the party to bring in any decorations or supplies needed. Doors are typically locked up until that time as Bobo's prepares the space for your arrival. All other guests are to arrive at or after the scheduled start time of the party

What happens if we need more time?
We kindly ask that your party guests respect our tight timeline. If you have reserved a 2 hour party slot then you and your guests should generally be up front gathering your belongings getting ready to exit the facility at the end of 2 hours. Failure to make a timely exit could result in additional charges as we often have parties coming in shortly after and need to have the space cleared, cleaned and prepared for the next group. 

Is outside food allowed? 
NO OUTSIDE FOOD OR SNACKS ARE ALLOWED. We apologize for this inconvenience but parties at Bobo’s are strictly pizza & cake parties, therefore no snacks of any kind are allowed in to both protect those with food allergies and to help keep Bobo’s clean.  We do not have multiple party "rooms" so in order to keep the party flowing, we only allow pizza from Ciaos Pizza to be delivered.  If we let you, we have to let everyone.  If we allow veggie platters, we have to allow bowls of chips, if we allow chips, we have to allow chicken wings, if we allow chicken wings, we have to allow a deli platter, if that, then chinese food deliveries. Not to mention fish dinners could get really stinky for the next party! :-) As you can see, it really snowballs out of control.  We do not have a party room so we can't have outside food.  No matter the snack or size of snack, it won't be allowed.  Cakes/ice cream/cupcakes etc for birthday celebration IS allowed.

  Can I bring a cake? 
Yes, Bobos does not provide a cake so you are allowed to bring in your own cake/dessert for your child’s celebration. (This is for reserved parties only) No other outside food or snack is allowed due to allergies and over all cleanliness - see above

Can I bring ice cream?You can bring in ice cream or hoodsie cups but please be advised that we do not have a freezer to keep them from melting so you would need to pack them in ice.

Can I bring drinks? 

Yes!  Feel free to bring in any non alcoholic drink you like.  Coolers are welcome if needed.  We do ask that all drinks remain in the front “Chomp Swamp" area and not be consumed in the play area to avoid spills. 

Do you have a party room? 
We do not have a “party room” per se. We have a designated area where your party is held which allows for a lot of freedom during your party. Many facilities have very specific times that you need to be in a “party room” to facilitate other parties at the same time. Bobo’s is unique in that, because we only have one party going on at any given time, you are allowed alot of flexibility as to when pizza is served, when cake is served and when free play occurs. Our hostess will work with you to ensure the timing of things is just as you had hoped. 

How do I make final payment? 
Final payment is due the day of your party. Once all of your guests have arrived, our hostess will keep a running tally of children in attendance and add any extra “add-on” pricing you may have opted for and will settle up with you at a time that is convenient. 

How do I order pizza?
 
Bobo’s typically calls parties 2-3 days before the event is scheduled to occur to inquire about pizza orders. That gives families ample time to get RSVP’s back and have a general idea of how many guests they have coming and pizzas they will be needing. 

Can I have more than 15 children? 
You can have more than 15 children. There is an additional charge of $10 for each child over the 15 count. Please note the 15 count INCLUDES the birthday child(ren) 

At what age is a child “counted” towards the 15 kids allowed?

Bobos is geared towards the "younger" crowd and do charge for crawling children during open play as there are many activites for crawlers.  Basically if your child is playing, eating and participating in the celebration we would count them. It's a judgement call based on usage of Bobos but please use that as a guideline when counting your guests 

My child has allergies…what is the pizza made out of? 

Bobo’s is sensitive to children with allergies. We order our pizza from Ciao’s Pizza on Amherst Street in Nashua. If you have concerns about their ingredients we highly recommend calling them directly at 889-3111 to discuss your concerns.We have been made aware that their pizza is nut free and egg free. If for some reason, your child would be sensitive to their pizza we do allow you to bring in a special food item for the child with allergies only. 

What if it snows? 

We do not refund for snow days.  We understand it can be a problem as safety is a concern, but at the same time we strongly recommend keeping your slot as availability in the winter months is limited.  If you feel you and your guests can't make the party due to snow, our policy is you can reschedule your party within 14 days based on availability. 

Can I get a refund? 

$100 deposits are non-refundable within 30 days of your scheduled parties. We have had to implement this rule because parties typically book up a month out so if you have held a spot on our calendar within a month of your date we may not be able to reschedule and it then becomes lost revenue AND the potential that we may have already turned people away for that date. We do understand that emergencies come up, sickness, family issues and in the event of such a last-minute event, we do allow you to reschedule within the following 14 days based on availability

Cancellation policy? 
Parties may be cancelled outside of 30 days of your scheduled event. Within 30 days a cancellation would result in forfeiture of deposit.

What if I need more time in the party room? 

If yours is the last scheduled party of the day and our hostess “can” stay for additional time, the cost is $50 extra per ½ hour.  (Please note, our hostesses all have children and families and have child care arrangements that need to be worked out so they may not be able to extend the time. If you anticipate that you may want a longer party then please try to arrange that when booking) 

What if I bring additional adults? 
We do not charge for additional adults. As long as you know our space and feel comfortable with more adults being here then we leave that up to your discretion.

Can adults play too?
Adults can assist younger children but cannot "play" alone on it.  We ask you to please jump easy on the equipment to prolong the life and also for the enjoyment of the little ones. Adults to assist only.

Are adults able to stay with their children during the party? 

Yes, adults are allowed to stay. Please note: If you are hosting a party and allow your guests to “drop-off”, you are taking sole responsibility of those children.

Can I bring my own decorations? 

Yes, you can bring in your own decorations.  The table where the children sit is not condusive to a table cloth because it is L-Shaped and low to the ground. We do have a table for adults also.  Balloons, banners, centerpeices are all welcome, but please NO GLITTER, CONFETTI OR PINATAS!

How much does a party cost?

Prices and packages vary To check the price click Parties Tab and select the package that suits your needs.

What is in the goody bags?

Bobo’s goody bags include a variety of toys and treats that kids of all ages will love. Tops, slinkies, bouncy balls, tattoos,silly bands and more

How do I get invitations?

You can print paper invitations online under our Parties section

What items can I bring to a party?
  • Birthday cake
  • Ice cream
  • Drinks
  • Balloons
  • Decoration
  • Cups
  • Spoons
  • Specialty themed plates, napkins
  • Table decorations
What items am I NOT allowed to bring to a party?
  • Outside food other than cake or ice cream
  • Piñatas
  • Glitter
  • Silly string
  • anything that makes a mess


What if I have more than one child celebrating a birthday?
Bobo’s parties are able to accommodate more than one birthday child in the same birthday party. You will be charged the regular party package price

Do I need to bring anything with me?
We provide all of your paper products, (plates, forks, napkins).  If you are bringing your own cake, the only thing you need to remember is candles. And if you are bringing your own drinks and they include larger bottles of beverages that require cups, you would need to provide your own cups. 

Is my child included in the base party count of 15 kids?Yes, the base party price is for up to 15 children, including the birthday child.

When I call to confirm the head count, is that what I will be billed for?
No, you will be billed based on the number of actual children participating in the party, above the base package price of 15 children.  We need the head count to best ready for your party.  

There will be siblings of party guests attending.  Do I have to count them?

Any child in attendance that is not held in a Baby Bjorn (or similar), a car seat or a stroller is counted as a party guest.

Can children older than 7 attend?

Absolutely.  Any child can attend a Bobo’s party regardless of age providing s/he plays safely.  Please note that we reserve the right to ask any child playing unsafely (in our sole discretion) to discontinue play.

When do I have to give a final count for attendance?

We will call you a few days prior to your scheduled birthday party time in order to get an estimate of the number of children attending.   There is a $10/child charge for each additional child over the maximum that your party package provides.

What important things must I tell my guests before they arrive?Please communicate the following to your adult guests:

  • Adults must wear socks.  (We have them for sale if they forget.)
  • Children must wear socks  
  • Parents/guardians must complete and sign a waiver form for their child(ren) in order to enter the facility. 
  • Please do not bring glitter.
Should I tip our party hostess?
Gratuity is NOT included so if you feel you had excellent service from our staff, tips are always appreciated! 
 
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  Open Gym
 
  • Walkers: $8
  • Crawlers: $4
  • Sibling Infants FREE
  • Infant Only - $2
  • Adults - Free with paid admission (2 per family)
  • Infant Only - $2
 
  Socks

 
  • No shoes allowed
  • Socks are required
  • Adults TOO!
  • If you forget them - no worries - we sell them $2
 
  rule2
  For the protection of our friends with food allergies and to help keep Bobo's Clean:
  • No Outside Food
  • No Outside Snacks
  • Vending snacks available to purchase for $1
 
  fun
HAVE FUN!!!
 
  Pricing   rule1   noFood   rule3